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Version: 2026-05-19 · Effective: 19 May 2026 · Last updated: 19 May 2026
Plain-language summary (non-binding)
These Terms are the contract between you and the CEGOAT entity that provides services in your jurisdiction (see Section 1). They cover who can use CEGOAT, how your account works, how trading and custody operate, fees, what is prohibited, our liability limits, and how disputes are resolved. Trading digital assets is high risk and you may lose all of your capital — please also read our Risk Disclosure before using the Services.
These Terms of Service (the “Terms”) form a binding agreement between you (“you”, “your”, the “User”) and the CEGOAT group entity that provides the Services to you (“CEGOAT”, “we”, “us”, “our”). The contracting entity depends on your country of residence and is identified during onboarding and on every withdrawal confirmation. A current list of our licensed and registered entities is published at cegoat.com/legal/licenses.
By creating an account, accessing the Services, or otherwise indicating your agreement, you acknowledge that you have read, understood and agree to be bound by these Terms, the Privacy Policy, the Risk Disclosure, the AML/CFT Policy, the Cookie Policy, and any product-specific terms presented to you (together, the “Agreement”). If you do not agree, you must not use the Services.
You may open an Account only if you (a) are an individual aged 18 or older with full legal capacity, or a duly incorporated legal entity acting through an authorised representative; (b) are not a resident, national or located in a Restricted Jurisdiction (Section 14); (c) are not on any sanctions list (including OFAC SDN, EU Consolidated, UN Consolidated, UK HMT, AUSTRAC and equivalent lists); and (d) have not previously had a CEGOAT Account terminated by us for cause.
By using the Services you represent and warrant that the above remains true at all times.
The Services include spot trading of Digital Assets, custodial wallets, fiat on-ramp and off-ramp through licensed partners (see Section 10), market data, public and private REST and WebSocket APIs, mobile applications, and — where separately enabled and permitted in your jurisdiction — staking, earn, margin and derivative products.
We may modify, suspend or discontinue any feature of the Services at any time. Where reasonably practicable, material changes will be communicated in advance through the Account dashboard or by email.
Current trading, deposit, withdrawal and network fees are published at cegoat.com/fees and may change with prior notice through the Account dashboard. You are solely responsible for determining and discharging any tax obligations arising from your use of the Services. CEGOAT does not provide tax advice.
Fiat purchases and sales of Digital Assets may be facilitated through licensed third-party partners (including, without limitation, MoonPay and Transak). The partner that processes your transaction is disclosed before checkout. Their terms, fees and KYC/AML procedures apply in addition to these Terms. CEGOAT is not a party to the fiat payment leg and is not liable for the partner's performance, save where required by law.
Where offered, staking and earn products are governed by separate product terms presented at enrolment. Rewards are not guaranteed, may be variable, and may be subject to lock-up, unbonding periods and slashing risk on the underlying network. These products are not deposits and are not insured.
Margin, futures and other derivative products, where available, are high-risk and are not suitable for all investors. They are governed by separate product terms and may not be available in your jurisdiction. Adverse market movements may result in liquidation and the loss of your entire collateral.
You must not, and must not attempt to:
Vulnerability disclosures are welcomed under our coordinated disclosure policy at cegoat.com/security.
The Services are not offered to residents of, persons located in, or persons acting on behalf of any party in jurisdictions where such offering would be unlawful, or that are subject to comprehensive sanctions. The current list of restricted jurisdictions is published at cegoat.com/legal/disclosure and may be updated from time to time. Certain Services may also be restricted at a sub-national level.
We may suspend, restrict or terminate your access to all or part of the Services, with or without prior notice, where we reasonably believe that: (a) you have breached the Agreement; (b) your Account presents a security, fraud, compliance or legal risk; (c) we are required to do so by law, court order, regulator or law enforcement request; (d) verification information requested by us is not provided within a reasonable time; or (e) we cease to support a Service in your jurisdiction. You may close your Account at any time by following the in-app process and once all open positions are closed and obligations discharged.
You consent to receive communications from us by email, in-app notification, push notification and (where you have provided a phone number) SMS. Statutory notices will be delivered to the email address registered to your Account; you are responsible for keeping that address current.
The Services, including all software, designs, logos, text, graphics and other content, are owned by CEGOAT or its licensors and are protected by intellectual-property laws. Subject to your compliance with the Agreement, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Services for your personal, non-commercial use. You may not copy, reproduce, modify, distribute, sell, lease, or create derivative works of the Services except as expressly permitted.
The Services may include integrations with, or links to, third- party services (for example, fiat on/off-ramp partners, KYC providers, blockchain analytics, wallet providers, and market-data vendors). Your use of those services is governed by the third party's own terms. CEGOAT is not responsible for third-party content, services or conduct, save where required by law.
To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, or uninterrupted availability. Nothing in the Services constitutes investment, legal, tax or accounting advice.
To the maximum extent permitted by applicable law:
You agree to indemnify, defend and hold harmless CEGOAT and its affiliates from and against any claim, demand, loss, damage, cost or expense (including reasonable legal fees) arising out of or related to: (a) your breach of the Agreement; (b) your violation of applicable law; or (c) your infringement of any third-party right, in each case in connection with your use of the Services.
We are not liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, pandemic, government action, network failures, blockchain congestion or chain re-organisations, third-party service outages, or attacks on the Services or their infrastructure.
We may amend these Terms from time to time. Material changes will be notified through the Account dashboard or by email at least 14 days before they take effect, unless a shorter period is required by law or to address a security, legal or regulatory risk. Continued use of the Services after the effective date constitutes acceptance of the amended Terms.
You may not assign or transfer any rights or obligations under the Agreement without our prior written consent. We may assign the Agreement to an affiliate or to a successor in connection with a merger, acquisition or sale of assets, on notice to you.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force. The Agreement constitutes the entire agreement between you and CEGOAT regarding the Services and supersedes any prior agreements.
The governing law and dispute-resolution forum applicable to your Account is determined by the CEGOAT entity that contracts with you (Section 1) and is disclosed at onboarding. Unless a different forum is mandatorily applicable to you as a consumer in your jurisdiction, you and CEGOAT agree to resolve any dispute arising out of or relating to the Agreement by binding arbitration administered in accordance with the rules of the institution designated for your contracting entity, on an individual basis. You retain the right to bring a small-claims action in your local court where permitted, and the right to bring an action before the competent consumer-protection authority of your residence is unaffected.